We are a relatively small family run business providing a more personal and individual service to landlords and tenants. A consistent and experienced person can take an overview of the property ensuring that the condition of the property will be maintained and maximise its letting potential.
We regularly check the condition of the property taking video footage of the property at the outset of each tenancy agreement with new tenants at no additional charge to the Landlord. We charge a fee to landlords of 10% on rental income plus VAT at the current rate for full management and rental collection. Void periods are normally very short if at all due to our marketing strategies. Rental income is transferred on the day it clears directly from the Client Account into the landlord’s bank account once fees and incidental expenses have been deducted and statements provided monthly.
We produce a comprehensive inventory list for each property at no additional cost to the Landlord. Landlords are kept informed of the condition of their property during and between tenancies. We arrange for routine or emergency maintenance to be carried out up to an agreed figure beyond which we make direct contact with landlords and quotations are provided as required. Cleaning, garden maintenance, electrical safety checks, Energy Performance Certificates and gas safety certificates are arranged as required and the costs deducted from rental income unless otherwise arranged.
We advertise primarily by our website, Zoopla, internet, Yellow Pages, Gumtree and To Let boards at the property
We offer a comprehensive service for tenants including a 24 emergency mobile number for out of hours emergencies only. We arrange viewings credit reference potential tenants and guarantors if applicable and arrange the signing of a shorthold tenancy agreement normally for twelve months initially. We hold deposits of the equivalent of 5 weeks rent in a Tenant Deposit Client Account in conjunction with Tenancy Deposit Solutions Ltd now trading as mydeposits until we have checked the condition of the property and found that the inventory is in order and confirmed utility bills have been settled. We will allow for normal wear and tear. No interest is payable to landlords or tenants on monies held in the Client Accounts.
We ask landlords to enter into an agreement with Lilicroft Lettings for the duration of a tenant/s living at the property. Termination of the contract between the landlord/s and Lilicroft Lettings must be in writing with a minimum of two months notice and can only be implemented at the changeover of tenant/s at the property. I.e. at the point the property is being permanently vacated by all tenants. The property management side of the business has been a natural off shoot of the property maintenance business which has been built up over 29 years of trading.
Abrey Maintenance Ltd provides a dedicated back up for the property management ensuring reliable consistent qualified tradesmen and enviable response times. We belong to the professional body UK Association of Letting Agents and hold professional Indemnity and public Liability Insurances. If you would like to arrange an appointment or have further questions about our service, please contact us at your convenience.
As members of trade organisation UKALA (the UK Association of Lettings Agents) membership of UKALA https://www.ukala.org.uk/ automatically makes Lilicroft Lettings members of the Property Redress scheme 
and means we must have Client Money Protection Insurance shown by this logo 
and prove this every year as part of the UKALA membership renewal process. What that means for tenants and landlords is that they all have the assurance that as consumers the property redress scheme is there for you: https://www.theprs.co.uk/consumer/how-it-works and https://www.theprs.co.uk/. Lilicroft Lettings protects all deposits using the government approved mydeposits scheme 
https://secure.mydeposits.co.uk/Home.aspx in accordance with the scheme rules which includes access to the dispute service which is free to tenants.
Lilicroft Lettings are additionally agent members of the National Landlords Association 
keeping us abreast of all developments in this growing and increasingly regulated sector.